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Library / Civic · 2024

Self-service RFID for a community library

Reader hardware plus management software so members check books in and out themselves — no desk queue.

IoT SolutionsCustom Development
Harbour BooksLibrary / Civic
85%
Checkouts now self-service
6 sec
Average checkout time
2
Branches connected
The challenge

A volunteer-run library was spending most of its staffing hours on manual check-in/out, leaving little time for events and members.

Our approach

We installed RFID readers and tagged the collection, then built lightweight management software with a member database and self-service kiosks. Everything syncs across both branches in real time.

The outcome

Most checkouts are now self-service, freeing volunteers for the work that actually matters. We monitor the devices remotely and ship firmware updates as part of a device care plan.

“Our volunteers spend time with members again, not behind a scanner.”

— Coordinator, Harbour Books

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